Rentido Partner (“we”, “our”, “us”) is a driver-side mobile application designed to help drivers receive and manage ride requests from nearby users. We are committed to protecting your privacy and being transparent about how we collect, use, and protect your data.
This Privacy Policy explains what information we collect, how it is used, and your rights regarding your data.
1. Information We Collect
a) Personal Information
We may collect the following personal information when you register or use the app:
Name
Mobile number
Email address
Vehicle details
Driver identification details (if required for verification)
b) Location Information (Important Disclosure)
Rentido Partner collects and uses location data to enable core app functionality, including:
Assigning nearby ride requests to drivers
Allowing users to track accepted rides in real time
Ensuring accurate pickup and drop coordination
How location is used:
Location data is collected only when the driver manually goes online in the app.
Location data may continue to be collected in the background during active duty or an accepted ride.
Location tracking automatically stops when the driver goes offline or completes the trip.
Location data is not collected when the driver is offline.
If the device restarts while the driver was on duty, the app may notify the driver to reopen the app and manually resume duty. Location tracking resumes only after user interaction.
c) Device & Usage Information
We may collect:
Device model and operating system
App usage logs (non-sensitive)
Crash and performance diagnostics
This data is used only to improve app stability and performance.
2. How We Use Your Information
We use collected data to:
Match drivers with nearby ride requests
Provide real-time trip tracking for users
Enable ride acceptance and completion
Improve app functionality and user experience
Send service-related notifications
3. Data Sharing
We do not sell your personal data.
We may share limited information:
With riders, only during an active trip (e.g., live location for tracking)
With service providers (such as cloud or notification services) strictly to operate the app
When required by law or legal authorities
4. Data Retention Location data is retained only as long as necessary to provide ride services. Trip and usage data may be retained for compliance, safety, and dispute resolution. Users may request deletion of their data by contacting us.
5. User Control & Choices You have full control over your data: You can go online or offline at any time You can revoke location permission from device settings You can request account or data deletion by contacting us
6. Data Security We use industry-standard security measures to protect your data from unauthorized access, misuse, or loss. However, no system is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Rentido Partner is not intended for children under the age of 13.
The app is designed exclusively for drivers aged 18 years and above.
We do not knowingly collect personal data from children.
8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Updates will be reflected on this page with a revised “Last Updated” date.
9. Contact Information If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: admin@rentido.in